The SafeWork Platform is a web-based service that requires both an active internet connection and a modern computer or mobile device. Learners can log in to the SafeWork Training Platform from any device that has internet access and a mobile web browser.
The process of accessing the Training Portal with a set of credentials is called logging in. After logging in, access to the Learner Experience and potentially more is provided. At its most basic logging in requires three components:
- A Portal Route.
- This is the URL of the Portal in question.
- To login, go to: strongarmtech.myabsorb.com
- A Username.
- This is an account-specific string. It is often a Unique Employee ID from the HRIS system, an Email Address or FirstName.LastName.
- EX: Example@Example.com or Example.Smith.
- A Password.
- This is an account specific, private string. A Password may be restricted to a specific length, or complexity depending on the Portal settings.
- A Password should not be shared but should be something you can remember.
Login credentials will be specified to StrongArm by the learner's company.
Logging in to Absorb
With the required elements, the following steps indicate how to log in to the Platform:
- Navigate to the Portal in your web browser. You will see a Login section to the right side of the screen.
- Make certain you are using the correct Platform as some organizations have custom URLs for unique Platform Access.
- Click the field underneath Username and enter a valid Username
- Click the field underneath Password and enter a valid Password
- A Password may have length or character complexity requirements.
- A Password when entered will be transformed into dots to hide the value you are typing. The Password will be exactly as you type it even if it appears as dots in this field.
- Click the Login button. If the Username and Password have been entered correctly, you will be navigated to the Learner Experience or Admin Interface depending on where you logged in.
Resetting a Password
Every Absorb User is associated with credentials such as a Username and Password. It is possible to trigger a reset of a Password so that access to a specific account can be reclaimed. This option is intended for usage by a legitimate User that has forgotten the Password required to access their account.
The standard method of Resetting a Password is by clicking the Forget Password? button under the Login section of a Portal.
After clicking Forgot Password? the Forgot Password page will open. On this page, there are two different fields available.
The Forgot Password page offers two options to reset a Password. The first option is to enter a Username, the second is to enter an Email Address. It is important to note that the Forgot Password function will not work if the User account does not have a valid Email Address.
When entering a Username or Email Address make sure the spelling is correct. Make sure there are not any additional spaces, or missed characters. The Reset Password feature requires a perfect match and any mismatching characters will not successfully reset a Password.
After entering either a Username or Email Address click the Reset Password button.
After clicking the Reset Password button you will see the following confirmation:
This success confirmation will always appear as a security measure. The intention of an always positive response is to prevent manual attempts to guess the Password of an account. This means that if you enter an incorrect Email Address or a completely random Username; a positive confirmation will still appear. This is why it is essential to confirm the value being entered as an Email Address or Username is exactly correct without any errors.