The Users page (also referred to as the User Administration page), provides you access to manage all Users created within your Absorb LMS environment. This page presents in the familiar report-page style, which allows you to add new profiles, edit existing profiles, modify User enrollments, and much more!

Note: Only Active Users will display in your default view. Admins will need to filter by Status to see Users who have been inactivated.

Page Details

The Users Administrative page is nested within the Users menu. Be mindful that opening a report may also bring up a favorite saved layout or a shared default organizational report layout.

From the User Administration page, you can do the following:

Add new Users
Import User Data
Edit existing Users
Enroll Users in training
Manage User Enrollments
Impersonate a User
Manage User Competencies
View user activity in the LMS
Delete Users

Report Data

You can customize this report to provide information on any data points listed below.

Notes

Fields with an asterisk (*) symbol are included in the Report's default layout.
Custom fields configured in your portal settings will also be available.
Remember that opening a report may also include a favorite saved layout or a shared default organizational report layout.

Note: Custom Fields that have a value selector like Yes or No and True or False, will have an indicator when a user account hasn’t set their custom field values yet (Not Set).

Data Column	Description
# of Groups	This column displays the number of Groups that the User belongs to.
Address	This column displays the value populated in the Address field of the User's Profile > Contact Information section.
Address 2	This column displays the value populated in the Address 2 field of the User's Profile > Contact Information section.
CC Email Addresses	This column displays the value(s) populated in the CC Email Address field of the User's Profile > Details section.
City	This column displays the value populated in the City field of the User's Profile > Contact Information section.
Country	This column displays the value populated in the Country field of the User's Profile > Contact Information section.
Date Added	This column displays the date and time that the User Profile was created.Note: This is a system-generated value and is not a visible field within the User's Profile.
Date Edited	This column displays the date and time that the User Profile was edited.Note: This is a system-generated value and is not a visible field within the User's Profile.
Date Hired	This column displays the value populated in the Date Hired field of the User's Profile > Employment Details section.
Date Terminated	This column displays the value populated in the Date Terminated field of the User's Profile > Employment Details section.
Department*	This column displays the value populated in the User's Profile > Department field.Note: The Department is the primary method in the application for grouping Users together.
Email Address*	This column displays the value populated in the Email Address field of the User's Profile > General section.
Employee Number	This column displays the value populated in the Employee Number field of the User's Profile > Employment Details section.
Employee Key Used	This column displays the Enrollment Key name used by the selected User to gain access into the system or to enroll in the training.If a User has used multiple Enrollment Keys, this field will display "Multiple Keys Used."
External ID	This column displays the value populated in the External ID field of the User’s Profile > Details section.
First Logged In	This column displays the date and time that the User first logged into the LMS. Note: This is a system-generated value and is not a visible field within the User's Profile.
First Name*	This column displays the value populated in the First Name field of the Profile > General section.
Full Name	This column displays the User's First Name and Last Name.
ID	This column displays the User ID automatically generated by the LMS when the selected User was created.
Is Admin	This column displays the status of the Is Admin toggle button located in the User's Settings > Account section. If Yes = The toggle button status is ON, the User is identified as eligible for system administration permissions, and the User has access to manage aspects of the LMS based on their admin role permissions (Admin Role type). If No = The toggle button status is OFF, and the User is not eligible for system administration permissions. Important Note: The User's Settings > Account Section options do not grant system Admin access or permissions. It is a means to identify Users who are eligible to receive system Admin Roles. Learn more here.
Is Creator	This column displays the status of the Is Creator toggle button located in the User Profile > Account section. If Yes = The toggle button status is ON. the User is identified as eligible for system administration permissions, and the User has access to manage aspects of the LMS based on their admin role permissions (Creator Role type). If No =The toggle button status is OFF, and the User is not eligible for system administration permissions. *Important Note: This column is only available if Absorb Create has been enabled in your environment. Learn more about Absorb Create.*
Is Instructor	This column displays the status of the Is Instructor toggle button located in the User's Profile > Account section. If Yes = The toggle button status is ON. the User is identified as eligible for system administration permissions, and the User has access to manage aspects of the LMS based on their admin role permissions (Instructor Role type). If No = The toggle button status is OFF, and the User is not eligible for system administration permissions. Important Note: The User's Settings > Account Section options do not grant system Admin access or permissions. It is a means to identify Users who are eligible to receive system Admin Roles. Learn more here.
Is Learner	This column displays the status of the Is Learner toggle button located in the User's Profile > Account section. If Yes = The toggle button status is ON and the User can access the Learner portal. If No = The toggle button status is OFF and the User cannot access the Learner portal. Note: The default setting is ON ("YES").
Is Reviewer	This column displays the status of the Is Reviewer toggle button located in the User's Profile > Account section. If Yes = The toggle button status is ON and the User is identified as an eligible Reviewer for Observation Checklists. If No = The toggle button status is OFF, and the User is not eligible to be a Reviewer for Observation Checklists. *Important Note: For those who have both an Admin AND the Reviewer User-Types selected: Their Admin Role's User Management Settings will determine which learners they can act as a Reviewer for.*
Is Manager	This column displays the status of the Is Manager toggle button located in the User's Profile > Account section. If Yes = The toggle button status is ON and the User is identified as a Manager with access to the Manager Experience based on their Manager Roles. If No = The toggle button status is OFF, and the User is not eligible to access the Manager Experience.
Job Title	This column displays the value populated in the Job Title field of the User's Profile > Employment Details section.
Language	This column displays the value populated in the Language field of the User's Profile > Details section.Note: If a language has not been identified, this field will be empty.
Last Logged In	This column displays the date and time that the User last logged into the LMS. Note: This is a system-generated value and is not a visible field within the User's Profile.
Last Name*	This column displays the value populated in the Last Name field of the User's Profile > General section.
Location	This column displays the value populated in the Location field of the User’s Profile > Employment Details section.
Logins	This column displays the total number of times the user has logged into the LMS.
Middle Name	This column displays the value populated in the Middle Name field of the User's Profile > General section.
Notes	This column displays the value populated in the Notes field of the User's Profile > Details section.
Phone	This column displays the value populated in the Phone field of the User's Profile > Contact Information section.
Reference Number	This column displays an ID associated with User Import integrations.
State/Province	This column displays the value populated in the State/Province field of the User's Profile > Contact Information section.
Status	This column displays the User's Status. If Active = The User can log in to your Absorb LMS portal. If Inactive = The User cannot log into your Absorb LMS portal. Note: Only Active Users will display in the default view. Filter results to include those with a Status of "Inactive" to expand results.
Supervisor	This column displays the value populated in the Supervisor field of the User’s Profile > Employment Details section.
Manager	This column displays the Full Name of the User’s Manager when the User is set as a Direct Report in the Manager’s User Profile > Account.
Terms & Conditions Date	This column displays the calendar date and time the selected User acknowledged the LMS Terms & Conditions.
Username*	This column displays the value populated in the User's Profile > Username field.The Username is a name-based identity used to distinguish each User as they are added to the LMS. Also referred to as the User’s Login.
Zip/Postal Code	This column displays the value populated in the Zip/Postal Code field of the User's Profile > Contact Information section.

Actions & Mass Action Options

After generating a Report, you can perform administrative actions. Commands to modify Report data become available once the checkbox of a table row item is selected (checked). The menu is displayed on the right-hand frame of the page. This menu is context-sensitive. The available options for Actions and Mass Actions will change depending on the content you are selecting.

An individual row selection will open the Actions menu.
Multiple row selections will open the Mass Actions menu.

Action options depend on your Admin Role permission(s). Some actions in the table below may not be available to all Admins. If you have questions related to your permission set, please contact your local System Admin for details.

Actions

The actions listed in the table below are available when no selections have been made.

Action Menu Option	Description
Add User	Click this button to launch a workspace to add a User to the system.
User Import	Click this button to launch a workspace where you can add and edit Users by uploading a CSV filePlease see the Importing Users section of the Online Help Guide for more information.

The actions listed in the table below are applied to a single selection.

Action Menu Option	Description
Edit User	Click this button to launch a workspace to view and edit the selected User's profile settings.
Duplicate	Click this button to duplicate the selected User's profile. A workspace will launch to view and edit the duplicated User settings.
Enroll User	Click this button to launch a workspace where you can enroll the selected Users in any training contained in the system.Note: If a User has previously completed the selected Course, use the Re-Enroll option to create a new assignment.
User Transcripts	Click this button to launch a workspace where you can access the selected User's full training history. Additional administrative options will be available.
Message User	Click this button to launch a workspace to compose and send a message.
Reset Password	Click this button to launch the workspace where you can send a message to the selected User(s) that will include a link to reset their password. Two templates are available, the standard Password Reset email and the New User email. The messages can be customized, as you can any Message template.Once the admin clicks Send, the LMS will send an email to each of the selected users with a unique link (per user) to reset their password. The links are only good for a single use. Note: Emails sent using the Password Reset template are valid for 24 hours, while the links generated in the New User email are valid for seven days.
Merge User	Click this button to launch a workspace where you can combine all enrollments, course progress, certificates, and other information into one Primary User Profile account. Please see the Merging Users section of the Online Help Guide for more information.
Impersonate	Click this button to launch the User's Learner Experience portal. Please see the Impersonating a User section of the Online Help Guide for more information.
View Enrollments	Click this button to launch the Report where you can view and update a selected User's enrollment status in any of the training they are enrolled into.
View Competencies	Click this button to launch the Report where you can view and update a selected User's Competencies. Please see the An Intro to Competencies section of the Online Help Guide for more information.
View Activity Feed	Click this button to launch the Report where you can view a selected User's Activity within the LMS. This will include details on enrollments, completion, earned Certificates, etc.
View Groups	Click this button to launch the Report where you can view the selected User's group memberships.
Delete	Click this button to delete the selected User. Important: Users (and their associated Enrollments) removed using this method are permanently removed from the LMS and cannot be recovered.
Deselect	Click this button to clear current selections.

Mass Actions

The actions listed in the table below are applied to multiple items at a time.

Action Menu Option	Description
Message Users	Click this button to launch a workspace to compose and send a message to individual Users, a Group, or a Department.
Activate Users	Click this button to "Activate" Inactive Users within the LMS. Active Users are able to log into the LMS.Inactive Users are NOT able to log into the LMS.
Deactivate Users	Click this button to Inactivate Active Users within the LMS. Active Users are able to log into the LMS.Inactive Users are NOT able to log into the LMS.
Reset Password	Click this button to launch the workspace where you can send a message to the selected Users that will include a link to reset their password.
Change Department	Click this button to launch the workspace where the Admin can update the selected User's Department in the LMS.
Enroll Users	Click this button to launch a workspace to enroll Users into training.Note: If the Users have previously completed the selected Course, use the Re-Enroll option to create a new assignment.
Add Group	Click this button to launch the workspace where the Admin can create a new Group within the LMS, that includes the selected Users.
Delete Users	Click this button to delete the selected User.Important: Users (and their associated Enrollments) removed using this method are permanently removed from the LMS and cannot be recovered.
Deselect	Click this button to clear current selections.

Page Details

Actions

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